Most shoppers don’t fully appreciate what goes on behind the scenes at their grocers. Yes, nowadays, with empty shelves all too often staring them in the face, they no longer take full shelves for granted. But there are lots of other things going on that may have slipped them by.
The floors have to be cleaned, not only at night when they get a good going over, but, also, when people spill all sorts of things on them. Mop ups have to be done quickly, before everyone tracks these liquids and gels all over the place. We all know that light bulbs sometimes go out at home. They are also inconsiderate enough to do the same in stores. Someone has got to fix that, and sooner rather than later for appearances to be kept up. The shelves must be continually stocked, and, again, not only on the graveyard shift. People in the back rooms keep track of the entrance and exit of wares.
No one can accuse customers of not being unaware of the check-out counter. They may dilly dally to their heart’s content while they fill up their shopping baskets, but when it comes to paying for their purchases, it is the rare shopper who does not exhibit a bit of impatience, and often more than just a little bit.
Sometimes, all too often, there are four or five people ahead of you when you just want to get out of there quickly; often their carts are filled to the brim. A 15-minute wait faces you. Self-serve check-out counters pick up some of this slack, but not all of it. They don’t work all that well with full baskets, and, also, some people, particularly the elderly, just don’t take to them. So, what do the supermarket managers do when customers stack up at the checkout counter?
Why, they reroute everyone out in the aisles and back rooms who are not doing absolutely necessary tasks and have them open more cash registers—unless, that is, the manager is totally asleep at the wheel. Why pray tell, is he so keen to reallocate his staff? Profit and loss considerations loom large. The customers may not always “be right,” but it behooves the manager to do everything reasonable that he can to satisfy them. The head office looks with great interest in the gross sales and profits of each of its establishments. If a grocery gets a reputation for making shoppers cool their heels inordinately, they will make their purchases elsewhere.
Compare and contrast this with the behavior that meets those who avail themselves of bureaucratic establishments such as the Post Office, Motor Vehicle Bureau or the passport office. Workers there, too, have other tasks to acquit besides directly conferring with clients. They have to sort mail in the first establishment and fill out all sorts of forms in the latter two cases. Yet, when the queues lengthen inordinately, do the managers drag employees out of the back offices so that they can cut down on waiting times? They tend to do no such thing.
Why the wildly vast difference between the two types of establishments? Is it because there are just nicer people working for the former rather than the latter? This hypothesis cannot be dismissed out of hand, but there is no evidence that managers in groceries, drug stores and other such establishments are filled with more of the milk of human kindness than those employed in the so called “public sector.”
Imagine, now, if the US Post Office were completely privatized, and was forced to compete with other private companies providing similar services. Do you think that the customers would now be elevated into number #1 position? It seems extremely likely.
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On the other hand, if your local grocery store were taken over by the government, and all the managers and workers became bureaucrats, do you think customer service would stop being so nimble and friendly, and start becoming more rigid and rude? That seems extremely likely, too.
Competition tends to bring about not only a better product, but also more caring services that go along with transferring them to the buying public.
![Walter Block](https://i0.wp.com/fee.org/media/12558/screen-shot-2015-11-15-at-105235-am.png?resize=100%2C100)
Walter Block
Walter Edward Block is an American economist and anarcho-capitalist theorist who holds the Harold E. Wirth Eminent Scholar Endowed Chair in Economics at the J. A. Butt School of Business at Loyola University New Orleans. He is a member of the FEE Faculty Network.
This article was originally published on FEE.org. Read the original article.
Most “Conservative” News Outlets Are on the Big Tech Teat
Not long ago, conservative media was not beholden to anyone. Today, most sites are stuck on the Big Tech gravy train.
I’ll keep this short. The rise of Pandemic Panic Theater, massive voter fraud, and other “taboo” topics have neutered a majority of conservative news sites. You’ll notice they are very careful about what topics they tackle. Sure, they’ll attack Critical Race Theory, Antifa, and the Biden-Harris regime, but you won’t see them going after George Soros, Bill Gates, the World Economic Forum, or the Deep State, among others.
The reason is simple. They are beholden to Big Tech, and Big Tech doesn’t allow certain topics to be discussed or they’ll cut you off. Far too many conservative news outlets rely on Google, Facebook, and Twitter for the bulk of their traffic. They depend on big checks from Google ads to keep the sites running. I don’t necessarily hold it against them. We all do what we need to do to survive. I just wish more would do like we have, which is to cut out Big Tech altogether.
We don’t get Google checks. We don’t have Facebook or Twitter buttons on our stories. We don’t have a YouTube Channel (banned), an Instagram profile (never made one), or a TikTok (no thanks, CCP). We’re not perfect, but we’re doing everything we can to not owe anything to anyone… other than our readers. We owe YOU the truth. We owe YOU the facts that others won’t reveal about topics that others won’t tackle. And we owe America, this great land that allows us to take hold of these opportunities.
Like I said, I don’t hold other conservative sites under too much scrutiny over their choices. It’s easy for people to point fingers when we’re not the ones paying their bills or supporting their families. I just wish there were more who would make the bold move. Today, only a handful of other major conservative news outlets have broken free from the Big Tech teat. Of course, we need help.
The best way you can help us grow and continue to bring proper news and opinions to the people is by donating. We appreciate everything, whether a dollar or $10,000. Anything brings us closer to a point of stability when we can hire writers, editors, and support staff to make the America First message louder. Our Giving Fuel page makes it easy to donate one-time or monthly. Alternatively, you can donate through PayPal or Bitcoin as well. Bitcoin: 3A1ELVhGgrwrypwTJhPwnaTVGmuqyQrMB8
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- NOQ Report
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We are also building partnerships with great conservative sites like The Liberty Daily and The Epoch Times to advance the message as loudly as possible, and we’re always looking for others with which to partner.
Some of our content is spread across multiple sites. Other pieces of content are unique. We write most of what we post but we also draw from those willing to allow us to share their quality articles, videos, and podcasts. We collect the best content from fellow conservative sites that give us permission to republish them. We’re not ego-driven; I’d much rather post a properly attributed story written by experts like Dr. Joseph Mercola or Natural News than rewrite it like so many outlets like to do. We’re not here to take credit. We’re here to spread the truth.
While donations are the best way to help, you can also support us by buying through our sponsors:
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We know we could make a lot more money if we sold out like so many “conservative” publications out there. You won’t find Google ads on our site for a reason. Yes, they’re lucrative, but I don’t like getting paid by minions of Satan (I don’t like Google very much if you couldn’t tell).
Time is short. As the world spirals towards The Great Reset, the need for truthful journalism has never been greater. But in these times, we need as many conservative media voices as possible. Please help keep NOQ Report and the other sites in the network going. Our promise is this: We will never sell out America. If that means we’re going to struggle for a while or even indefinitely, so be it. Integrity first. Truth first. America first.
Thank you and God Bless,
JD Rucker
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