The South Georgia Medical Center is keeping families and new babies connected in the time of COVID, even when they are physically apart.
The system is called AngelEye and at its heart is a 24/7 camera keeping a watchful eye over babies in the hospital. Parents can tune in at any time to see their little one in a secure app which also includes a way for doctors and nurses to text updates, record video, and take pictures. This can be a godsend for parents who live far away from the hospital, or for siblings and grandparents unable to visit the baby because of COVID restrictions. Plus, parents don’t need to wait to get to the hospital to receive daily updates on their baby. For parents who cannot physically be with their babies due to health reasons, AngelEye offers them a feeling of connection.
“This is especially beneficial for parents with babies in the NICU [neonatal intensive care unit]. Leaving a newborn at the hospital can be very challenging for working parents and remote families,” hospital officials said, according to the Valdosta Daily Times. “Virtual care technology can make a big difference in allowing parents 24/7 access to their newborn ensuring more effective collaboration between care teams and families.”
“Parents tell us that this is the next best thing to being there and really reduces anxiety as they can check in whenever they want,” said Peggy Knight, RN, the hospital’s director of women’s and infants services.
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